1. Introduction

Parakeeet.ai (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services. By using our services, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information (Provided by You)

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing/Payment Information
• Business & Marketing Preferences

B. Usage & Technical Data

• IP address, browser type, operating system.
• Pages viewed, time spent, and interaction logs.
• Device identifiers and cookies.C. Lead & Customer Data

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C. Lead & Customer Data

(Uploaded by Clients)

If you use our services to contact your leads or customers, you confirm that you have obtained all necessary permissions to share their data with us.

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3. How We Use Your Information

We may use your information for the following purposes:

1. To provide, operate, and maintain our services.
2. To process payments and send invoices.
3. To improve and personalize your experience.
4. To communicate updates, support messages, and marketing offers.
5. To integrate with third-party tools at your request (e.g., CRMs, scheduling platforms, payment gateways).
6. To comply with legal obligations and prevent fraud or abuse.

4. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

• Your consent.
• Contractual necessity.
• Legitimate business interests.
• Legal compliance.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers & Partners (e.g., hosting providers, CRM tools, payment processors)
• Legal Authorities if required by law or to protect our rights.
• Business Transfers in case of merger, acquisition, or sale of assets.

6. Data Retention

We retain personal information only for as long as necessary for business purposes or legal compliance. Upon termination of your account, data may be securely deleted or anonymized, unless required by law to retain it.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure access controls, and regular vulnerability assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Object to certain processing activities.
• Request a copy of your data (data portability).
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at info@parakeeet.ai.

9. International Data Transfers

If you are located outside India, your data may be transferred to and processed in countries where our servers or partners operate, including the United States and European Union. We ensure adequate data protection through contractual safeguards.

10. Third-Party Services

Our services may integrate with or link to third-party platforms. We are not responsible for the privacy practices of these platforms. Please review their privacy policies before sharing data.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

12. Updates to This Policy

We may update this Privacy Policy at any time. The updated version will be posted on https://parakeeet.ai/privacy-policy, and your continued use of our services after changes constitutes acceptance.

13. Contact Us

📧 Email: info@parakeeet.ai

🏢 Address: Parakeeet.ai, 602-603, Crystal Plaza, New Link Road, Chakala, Andheri (East), Mumbai - 400099, India